Job Description

Enchant Christmas Holiday Helper

The Company Las Vegas Ballpark, under the Seaport Entertainment Group umbrella, has partnered with Social House Entertainment to bring Enchant Christmas back to Las Vegas Ballpark in 2026. Enchant Christmas has been a holiday tradition at the venue for the past five years, delighting guests with its immersive experiences and festive atmosphere.

As part of our Enchant Christmas team, you'll be one of the holiday helpers who make the magic come alive each night. You'll be the heartbeat of the Christmas experience. Dive into the action with a variety of roles—from Guest Services to the Ice Skate Shop and Ice-Skating Trail, Snow Slide, Ticket Scanning, and beyond. You will combine festive spirit with hands-on support to create unforgettable guest experiences.

What You Will Do:

• Spread the Magic: Greet every guest with holiday cheer, providing helpful information about Enchant attractions, stadium amenities, policies, and events
• Guide the Sleigh: Assist with wayfinding, parking, and entry to ensure smooth navigation throughout the ballpark.
• Create Joyful Moments: Distribute giveaways, support sponsor activations, contests and special holiday surprises with energy and enthusiasm.
• Keep the Magic Sparkling: Monitor cleanliness, safety, and functionality in your zone, assisting with event setup, signage, props, and festive décor.
• Stay Connected: Participate in pre-shift briefings, communicate effectively with your team and collaborate with departments like security, concessions, and housekeeping to keep operations seamless.
• Be Santa's Problem-Solver: Address guest concerns promptly and kindly, escalating issues when needed to keep spirits bright.
• Shine Bright: Remain professional in uniform, follow best practices, and contribute to the success of each magical evening.

About You:

• Festive Spirit: A passion for customer service and bringing smiles to every guest.
• Reliable & Ready: Punctual, dependable, and able to thrive in a fast-paced, high-energy environment.
• Team Player: Works well with leaders and peers, always ready to pitch in wherever needed.
• Adaptable Elf: Flexible availability on evenings, weekends, and holidays, with the ability to solve problems on the fly.
• Endurance & Strength: Comfortable standing for long periods and lifting up to 50 lbs.
• Detail Oriented: Organized, proactive, and committed to delivering a world-class, magical experience.
• Minimum Age: 16 years old.

Commitment:

• Training: Dates to be confirmed.
• Show Period: November 18 – December 30, 2026 (Afternoon/Evening Hours)
• Availability: Must be available throughout the show, including key dates around the holidays.

Compensation range: $18-19 Hourly, Temporary/Seasonal

OUR BENEFITS

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

GROWTH OPPORTUNITIES

To us, your career is more than a job—its a journey. Whether you're just starting your career or looking to take the next step, you'll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn't just encouraged—it's expected, and we're here to support you every step of the way.

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