Job Description

Bank Teller

ABR is recruiting a Bank Teller for a bank in Tomah with excellent culture and benefits! The Bank Teller is responsible for providing exceptional service to our customers, processing transactions accurately and efficiently, and balancing a cash drawer daily. This position helps strengthen customer relationships by identifying needs and recommending appropriate products and services. Starting wage is up to $20.00 per hour! Benefits include health insurance, dental insurance, retirement plan, wellness program, community involvement, tuition reimbursement, fitness reimbursement, generous paid time off and other extra bonuses! This is a great place to work! Hours are Monday - Friday and must be able to work rotating Saturday mornings from 8am-12pm.

Bank Teller Responsibilities:

• Provide exceptional customer service
• Process transactions accurately and efficiently
• Accurately balance cash drawer daily
• Identify customer needs and suggest appropriate products or services
• Follow established Know Your Customer guidelines to properly identify customers
• Adhere to all rules and regulations
• Primary contact for customers' daily banking needs including deposits, withdrawals, payments, check cashing, etc.
• Complete Image Capture as needed
• Respond to customer calls and inquiries; transfer calls appropriately when needed
• Assist customers with entry into Safe Deposit Boxes
• Update customer information as needed (name, address, phone number, email address, etc.)
• Maintain efficiency with cash drawer, keeping only minimum cash needed
• May balance ATM
• Assist with branch reporting including bank secrecy act log and other bank and mandated reports

Bank Teller Qualifications:

• Honesty, Integrity and Ethics – honesty and integrity is the ability to act in a fair and just manner, free from deception; ethics is the ability to be guided by the company's accepted principles of moral conduct
• Accountability – the extent to which an individual is willing to accept responsibility
• Adaptability – the extent to which an individual can fit into a changing working environment.
• Decision Making – the ability to select an effective course of action while controlling resources and expenditures
• Interpersonal / Customer Oriented – the ability to develop and maintain relationships with others. The desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns and seeking to build trust
• Priority Setting - Determines the interrelationships and relative importance of tasks and takes action accordingly
• Detail Oriented - Detail orientation looks at the ability of the individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. This competency asks the question "How well do you understand and work with the 'nuts and bolts' of a task?"
• Accuracy - Accuracy looks at the extent to which an individual's work is correct and error free within company policies and guidelines. This competency asks the question "How well do you perform your work, and check the quality of the work before passing it along?"

Bank Teller Skills/Knowledge/Abilities:

• High School Diploma or equivalent
• Customer service experience
• Cash handling experience preferred
• Strong communication skills
• Strong interpersonal skills
• Proficient computer skills (Microsoft Word and Excel)
• Excellent organizational skills

ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.

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